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ChampIsHere42 · 08-12-2021, 07:11 PM

When I download the trial on my PS5 it only gives the option of the PS4 version. I preordered the PS5 game but there is no option to download the PS5 trial.

ChampIsHere42 · 08-13-2021, 12:04 PM

Anyone else having this issue?

ChaseB · 08-13-2021, 02:28 PM

I did see some people mentioning it yesterday, but didn't see the fix if it happens to you.

Marcus · 08-13-2021, 03:44 PM

I’m having the same issue. It only lets me download the PS4 version and I have already pre-ordered the PS5 version.

jyoung117 · 08-15-2021, 01:25 PM

The preorder has nothing to do with the trial, you get the trial without a preorder.

Try clicking the 3 dots and seeing if you can change versions. FYI, you actually get 10 hours for ps4 version and 10 hours for ps5 version.

Sent from my iPhone using Operation Sports

ChampIsHere42 · 08-16-2021, 06:02 AM

FIXED: For anyone having the same issue, I had to call Sony and cancel my preorder. As soon as that was done I could download the PS5 trial.

ReturnoftheTmac · 08-16-2021, 11:39 AM

Man, I'm having this issue. I have the trial version on Ps5 and I just bought the MVP edition (it said ps4/ps5 when I bought it. Wasn't another option to purchase) and when I checked my downloads it says it's downloading the full ps4 version, but my ps5 trial is still available to play. Is it just downloading the ps4 version because it has to or am I screwed? I'm in a chat with EA support right now, but Im not hopeful.

EDIT:

The version will be updated by its own after sometime.
10:53 AM
If it is not changed you can contact us back.

That's what I got from them.... said to just download the ps4 version and it should update on its own... whatever that means but we'll see!

The Real Ma$$ive · 08-16-2021, 05:02 PM

Quote:

Originally Posted by ReturnoftheTmac


	Man, I'm having this issue. I have the trial version on Ps5 and I just bought the MVP edition (it said ps4/ps5 when I bought it. Wasn't another option to purchase) and when I checked my downloads it says it's downloading the full ps4 version, but my ps5 trial is still available to play. Is it just downloading the ps4 version because it has to or am I screwed? I'm in a chat with EA support right now, but Im not hopeful. EDIT: The version will be updated by its own after sometime. 10:53 AM If it is not changed you can contact us back. That's what I got from them.... said to just download the ps4 version and it should update on its own... whatever that means but we'll see!

I have the same problem. Does this mean we have to download the PS4 version and then upgrade to the PS5 version at midnight? Or do we just wait till midnight and not download the PS5 version?

08-12-2021, 07:11 PM	#1
ChampIsHere42 Pro OVR: 6 Join Date: Apr 2009	HELP!!: EA Play Trial PS4/PS5?? When I download the trial on my PS5 it only gives the option of the PS4 version. I preordered the PS5 game but there is no option to download the PS5 trial. Last edited by ChampIsHere42; 08-13-2021 at 12:05 PM.

08-13-2021, 12:04 PM	#2
ChampIsHere42 Pro OVR: 6 Join Date: Apr 2009	Re: EA Play Trial PS4/PS5?? Anyone else having this issue?

08-13-2021, 02:28 PM	#3
ChaseB #BringBackFaceuary OVR: 40 Join Date: Oct 2003 Posts: 9,701 Blog Entries: 17	Re: EA Play Trial PS4/PS5?? I did see some people mentioning it yesterday, but didn't see the fix if it happens to you. __________________ I won't ask for Christmas or birthday gifts if you subscribe to the Operation Sports Newsletter (Not Just Another Roster Update). I write it, and it hits your inbox every Friday morning (for freeeeeee).

08-13-2021, 03:44 PM	#4
Marcus Rookie OVR: 3 Join Date: Jun 2003 Location: Texas	Re: EA Play Trial PS4/PS5?? I’m having the same issue. It only lets me download the PS4 version and I have already pre-ordered the PS5 version.

08-15-2021, 01:25 PM	#5
jyoung117 Rookie OVR: 0 Join Date: Aug 2009	Re: HELP!!: EA Play Trial PS4/PS5?? The preorder has nothing to do with the trial, you get the trial without a preorder. Try clicking the 3 dots and seeing if you can change versions. FYI, you actually get 10 hours for ps4 version and 10 hours for ps5 version. Sent from my iPhone using Operation Sports

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08-16-2021, 06:02 AM	#6
ChampIsHere42 Pro OVR: 6 Join Date: Apr 2009	Re: EA Play Trial PS4/PS5?? FIXED: For anyone having the same issue, I had to call Sony and cancel my preorder. As soon as that was done I could download the PS5 trial.

08-16-2021, 11:39 AM	#7
ReturnoftheTmac Pro OVR: 0 Join Date: Nov 2012	Re: EA Play Trial PS4/PS5?? Man, I'm having this issue. I have the trial version on Ps5 and I just bought the MVP edition (it said ps4/ps5 when I bought it. Wasn't another option to purchase) and when I checked my downloads it says it's downloading the full ps4 version, but my ps5 trial is still available to play. Is it just downloading the ps4 version because it has to or am I screwed? I'm in a chat with EA support right now, but Im not hopeful. EDIT: The version will be updated by its own after sometime. 10:53 AM If it is not changed you can contact us back. That's what I got from them.... said to just download the ps4 version and it should update on its own... whatever that means but we'll see! Last edited by ReturnoftheTmac; 08-16-2021 at 11:56 AM.

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