NBA Live 16 News Post

NBA Live Companion App Available For Android and iOS Devices

11:06 PM - September 14, 2015 by Steve_OS

The NBA Live Companion app is available now for both Android and iOS devices. Google is working on the compatibility issues, so the app should work for more devices when they update it.

(UPDATE: 9-18) For those of you having issues with the app stalling after the capture, EA has stated the issue should be resolved.

If you'd like to share your GameFace, post it here. Otherwise, let us know how the app is (or isn't) working for you.

Game: NBA Live 16Reader Score: 5.5/10 - Vote Now
Platform: PS4 / Xbox OneVotes for game: 4 - View All

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Member Comments

# 21 blingballa333 @ 09/15/15 12:37 AM

How does your gameface get into the game? I'm not sure the PSN account I use and my "EA account" are even tied together...how do I make them connected?

# 22 rmason1992 @ 09/15/15 12:41 AM

waited and waited and its not even compatible lmao

# 23 dtq @ 09/15/15 12:44 AM

Much anticipated train-wreck.

# 24 Hopsin @ 09/15/15 12:48 AM

I wish the would've at least released something earlier stating only certain devices are compatible.. I was under the impression a camera + phone = facescan.. I'm kinda disappointed that I won't have my face in the game.

# 25 Shoeking1515 @ 09/15/15 01:16 AM

I just did mine, looks great! I'm using an iphone by the way. If I could post a pic I would show it.

# 26 MUTWOKAL @ 09/15/15 01:44 AM

5 hours to render and still stuck

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# 27 Shoeking1515 @ 09/15/15 01:50 AM

For best results scan outside during daylight

# 28 MUTWOKAL @ 09/15/15 02:00 AM

Quote:

Originally Posted by apollooff320


	Takes about 5mins to complete. I've been messing around on it for a while already. Even shaving cream on face. The app removes stuff like that. I'm wondering how a mask would work or even a face paint.

No legit scan my face at like 8 or 9 and it's been rendering still and its 12 now, all I see is a polygon man and I can't even rescan my face without finishing loading the first one. Attachment 106366

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# 29 MUTWOKAL @ 09/15/15 02:15 AM

Quote:

Originally Posted by apollooff320


	Quit and start over...it shouldn't take that long

You can't quit you can restart the app but it still loads up the previous render till it's done

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# 30 iLLWiLL @ 09/15/15 04:02 AM

Spent a good hour here & there throughout the day trying to scan myself, and NEVER got it to work.

A good deal of it was done in good indirect sunlight (as their tutorial suggested), but also in my office with fluorescent lighting, and my bathroom with good incandescent lighting.

I tried what seemed like hundreds of varying angles: completely filling the scan area with my face; with my face barely within the edges of the scan area; with my face pulled back some; with my face pulled back farther...and then farther; with the camera lens slightly above the center of my face...and then slightly below; I've tried EVERYTHING. And all I ever get is "Incorrect face size", or the occasional insufficient lighting or "No face detected". My hands and arms are tired holding the gotdamn phone up.

A piece of crap if you ask me...but maybe just the camera censor on my phone sucks. (HTC One M7) If it doesn't really work with my phone, I would have preferred being on the "incompatible device" list as opposed to wasting all my time doing this ish...

# 31 rudeworld @ 09/15/15 05:17 AM

Hummer I'm not getting the game, by choice... not getting app either, NOT COMPATIBLE? I have a GALAXY NOTE 5... STRANGE... WIERD.

# 32 XxSpiritHunterX @ 09/15/15 06:55 AM

@EASPORTSNBA: @boiufunny Apple is working on the compatibility issues as we speak. Our apologies for the frustration.

For people wondering, Apple is also working on fixing compatibility issues.

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# 33 El_Poopador @ 09/15/15 08:15 AM

Quote:

Originally Posted by blingballa333


	How does your gameface get into the game? I'm not sure the PSN account I use and my "EA account" are even tied together...how do I make them connected?

You should have been prompted to sign into EA's servers the first time you booted up an EA game on the PS4. That would be the email address you use to sign into the app.

# 34 MUTWOKAL @ 09/15/15 09:11 AM

Quote:

Originally Posted by apollooff320


	have a question for you when you first did your scan did your phone some how shut off during the process or left the screen? I just produced your problem by closing the app out while it was on that screen u posted and now it's like yours. Sits there loading the whole time and even my phone screen trys to shut off.

Well I waited about half an hour on the app screen then I just backed out of the app without closing it (multi task on iOS) and been stuck and the same screen ever since

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