NHL 16 Patch 1.03 Available Now, Provides Improvements to Online & Crashing

[Goingtobeatu]

Quote: Originally Posted by Drakar

I work for TELUS. I would be surprise if it was us. It possible that wherever the EA server are is going through some bad peering In order to troubleshoot, I would need to know the exact your IP and your friends IP, EA server IP address and than some traceroute. If you can obtain me this information, I can look into this.

I have spent hour on the phone with Telus and ea I have had two Telus techs to my house and they don't find a problem they have upgraded my internet gave me new modem, Telus has been very helpful but it has been over a month and many calls and though spent on this, I understand it may not be a Telus issue but only thing left to try is switching,

Reasons I believe it is Telus issue.
-I know four guys personally around Calgary that lagg -with Telus
-I also know a few people in Calgary no lagg -with shaw
-on our team of six me and one other guy (also with Telus) started lagging same time same day about six weeks ago
-lots of forums about Telus and ea lagg
- brother lives down the road, has shaw and never lagged once
Shaw has agreed to give me a free month trail, they will be at my home on Saturday to install a modem free of charge and let me test for 30days, if it fixes the issue my team mates and I will be switching our home phone TV and Internet to shaw, if it does not fix I will contact ea AGAIN. Either way I will let you know Saturday night as in the day there is NEVER lagg.

[Drakar]

Quote: Originally Posted by Goingtobeatu

I have spent hour on the phone with Telus and ea I have had two Telus techs to my house and they don't find a problem they have upgraded my internet gave me new modem, Telus has been very helpful but it has been over a month and many calls and though spent on this, I understand it may not be a Telus issue but only thing left to try is switching, Reasons I believe it is Telus issue. -I know four guys personally around Calgary that lagg -with Telus -I also know a few people in Calgary no lagg -with shaw -on our team of six me and one other guy (also with Telus) started lagging same time same day about six weeks ago -lots of forums about Telus and ea lagg - brother lives down the road, has shaw and never lagged once Shaw has agreed to give me a free month trail, they will be at my home on Saturday to install a modem free of charge and let me test for 30days, if it fixes the issue my team mates and I will be switching our home phone TV and Internet to shaw, if it does not fix I will contact ea AGAIN. Either way I will let you know Saturday night as in the day there is NEVER lagg.

Here's the thing. None of the people you have talk too is high enough in the food chain *wink*. The tech are nice guy but they don't have access to the core network guys.

I have tons of lag too when I play EASHL but the beta was smooth as butter. I think the issue is EA. If there is an issue with TELUS it would be with our peering partner. This is something I have seen in the past. I do need traceroute in order to escalate to them.

[Goingtobeatu]

Ok where can I send it to

[Drakar]

Quote: Originally Posted by Goingtobeatu

Ok where can I send it to

You can pm this stuff to me. I'll see that it gets looks at.

[Goingtobeatu]

I only have a Screen Shot of the trace route that I sent to Telus tech via Facebook messenger and I am not at home right now, I can't seem to attach a picture in that private message

[BigDisk]

Quote: Originally Posted by Goingtobeatu

I only have a Screen Shot of the trace route that I sent to Telus tech via Facebook messenger and I am not at home right now, I can't seem to attach a picture in that private message

Just use imgur.com

[Goingtobeatu]

Quote: Originally Posted by Drakar

You can pm this stuff to me. I'll see that it gets looks at.

Sp was just talking to a buddy that works for Telus in Edmonton and he has co firmed it is a Telus issue, he said they are upgrading all Telus towers In Alberta over the next few years and the main Telus tower in Edmonton was **** down about six weeks ago for repair. So looks like I will go with shaw for. Ext little wile till Telus is fixed in Alberta, here's a link explaining the up grade. Make sense it's leggy than.
http://about.telus.com/community/english/news_centre/news_releases/blog/2015/04/06/telus-will-invest-42-billion-across-alberta-through-2018

[Drakar]

Quote: Originally Posted by Goingtobeatu

Sp was just talking to a buddy that works for Telus in Edmonton and he has co firmed it is a Telus issue, he said they are upgrading all Telus towers In Alberta over the next few years and the main Telus tower in Edmonton was **** down about six weeks ago for repair. So looks like I will go with shaw for. Ext little wile till Telus is fixed in Alberta, here's a link explaining the up grade. Make sense it's leggy than. http://about.telus.com/community/eng...a-through-2018

I doubt you were give accurate information as I am in BC and I still get the lag in EA. I am fairly confident the issue is on EA side of the house. I wish you luck with Shaw. I hope it works out for you.